ZAM ELECTRIC PRIVACY POLICY

Last Updated: February 11, 2026

PRIVACY POLICY

ZAM Electric Inc.
www.zamelectric.com

This Privacy Policy describes how ZAM Electric Inc. (“ZAM Electric,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website, request services, or otherwise interact with us.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide when you:

  • Request service or scheduling

  • Submit a form on our website

  • Contact us by phone, email, or text

  • Coordinate project details

  • Engage with our services

Personal Information You Provide

This may include:

  • First and last name

  • Phone number

  • Email address

  • Physical address

  • Builder or project information

  • Service-related details

You are responsible for providing accurate information and updating it if it changes.

Information Collected Automatically

When you visit our website, we may collect limited technical information such as:

  • IP address

  • Browser type

  • Device information

  • Website usage data

This information is used to improve website performance and user experience.

We do not collect sensitive personal information such as race, religion, health data, or biometric identifiers.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Schedule appointments and service visits

  • Coordinate electrical construction projects

  • Activate alarm systems

  • Provide service updates and confirmations

  • Respond to inquiries

  • Send service-related communications

  • Process payments for completed work

  • Improve our services and website

  • Comply with legal obligations

We process your information based on contractual necessity, legitimate business interests, and/or your consent.

3. SMS COMMUNICATIONS & CONSENT

By providing your phone number through our website or during direct communication with ZAM Electric Inc., you consent to receive SMS messages related to:

  • Appointment scheduling

  • Project updates

  • Service coordination

  • Alarm activation scheduling

  • Inspection confirmations

  • Payment notifications

Message frequency varies. Standard message and data rates may apply.

You may reply STOP at any time to opt out of SMS communications. You may reply HELP for assistance.

SMS consent is not shared with third parties for marketing purposes.

Marketing or promotional SMS messages will only be sent if you have explicitly opted in to receive them.

4. WHEN WE SHARE YOUR INFORMATION

We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party vendors who assist in operating our business, such as scheduling software, communications platforms, and payment processors. These vendors are required to safeguard your information.

Business Transfers

If ZAM Electric Inc. is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose information if required to comply with legal obligations or protect our legal rights.

We do not sell personal information.

5. DATA RETENTION

We retain personal information only as long as necessary to:

  • Provide requested services

  • Maintain business and accounting records

  • Comply with legal obligations

When information is no longer needed, it is securely deleted or anonymized.

6. INFORMATION SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. CHILDREN’S PRIVACY

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

8. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have the right to:

  • Access personal information we hold about you

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Opt out of marketing communications

To exercise your rights, contact us using the information below.

You may opt out of marketing SMS at any time by replying STOP.

9. DO NOT TRACK

We do not respond to browser-based “Do Not Track” signals.

10. STATE-SPECIFIC PRIVACY RIGHTS

Residents of certain states (including California, Colorado, Connecticut, and Virginia) may have additional privacy rights under applicable state law.

ZAM Electric Inc. does not sell or share personal information for targeted advertising purposes.

11. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve our services. These technologies may collect non-personal information such as browser type, device information, and pages visited.

You may disable cookies through your browser settings; however, some features of the website may not function properly.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be reflected by updating the “Last Updated” date above.

13. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

ZAM Electric Inc.
1191 Dolsontown Road
Middletown, NY 10940
United States

Email: hello@zamelectric.com
Phone: (845) 636-4348